1. Cancellation Policy

1.1. Service Cancellation by Customer: Customers may cancel services at any time before the start of the service period. To cancel, please contact us at [email protected] with your cancellation request. For services that have already begun or been completed, cancellations are not permitted. In such cases, customers will be responsible for payment in full for the service period or project.

1.2. Service Cancellation by CodeSnap: CodeSnap reserves the right to cancel services due to unforeseen circumstances or if the customer breaches our terms of service. In such cases, we will provide a refund for any unfulfilled portion of the service.

2. Refund Policy

2.1. Refund Eligibility: Refunds are only available for services that have been canceled before the service period begins. Refunds are not available for services that have already been provided or completed. Refunds for payments made towards custom software solutions or non-standard services are subject to review and approval based on the terms agreed upon at the time of purchase.

2.2. Refund Process: To request a refund, please contact us at [email protected] with your refund request, including your order number and reason for the request. Refunds will be processed within 10 business days of receiving the request, and the refund will be issued to the original payment method used for the purchase.

2.3. Non-Refundable Items: Fees for any custom work, development services, or third-party integrations are non-refundable once the work has commenced.

3. Changes to This Policy

CodeSnap reserves the right to modify this policy at any time. Changes will be posted on our website and will be effective immediately upon posting.

4. Contact Us

If you have any questions or concerns about this policy, please contact us at [email protected].

CodeSnap

Email: [email protected]

Address: NewTown, Kolkata, West Bengal, 700135